Benefits for direct bookings

We guarantee that you will always receive the best price when booking direct and when booking with your travel advisor.

In addition, when booking on our website you will also receive: 

£30 credit to spend in the hotel (£60 on suite bookings)
Complimentary room upgrade (upon availability)
Early check in and late check out (upon availability)



  • Hotel credit not applicable on accommodation or retail items. Applicable only on spa treatments and food and beverage charges in our restaurants and bars.
  • Hotel credit is applicable once per stay, at the time of check out, and is non-transferable between rooms and non-cumulative. Separate bookings on consecutive nights will be considered as one stay.
  • £30 hotel credit applies to Superior, Grand Superior, Deluxe and Grand Deluxe Guestrooms. £60 hotel credit applies to all suites.
  • The room upgrade, early check in and late check out are subject to availability at the time of arrival.
  • The room upgrade applies only to the category immediately above.
  • The listed benefits are applicable only on public rates and do not apply on any contracted or negotiated rate.


Should you have any questions please do not hesitate to contact our reservations team by emailing or by calling +44 ((0)20 7406 3322.

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