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Contact

10 Air Street, London, W1B 5AB, United Kingdom
General Inquiries
+44 (0)20 7406 3333 [email protected]
Room Reservations
+44 (0)20 7138 9072 +1 855 919 3580 US Toll-Free Number: +1800 7491706 UK Toll-Free Number: 0800 1380075 [email protected]
Restaurants and Bars
+44 (0)20 4571 6745 [email protected]
Akasha Holistic Wellbeing
+44 (0)20 7406 3360 [email protected]
Events and Groups
+44 (0)20 7406 3300 [email protected]
Hotel Café Royal Press and Media
+44 (0)20 7406 3347 [email protected]      
Alex Dilling Press and Media
+44 (0)20 7459 4022 [email protected]

Getting Here

Kindly use the following address if arriving by car: Hotel Café Royal 8-10 Air Street, London W1B 5AB The hotel does not offer an onsite car park, however we do offer a valet parking service located at the main entrance to the hotel on 10 Air Street.  Local car parks NCP Brewer Street and Q-Park Burlington Street are used and the charges for valet parking services are as follows:
  • Up to 1 hour £14
  • Up to 2 hours £24
  • Up to 3 hours £34
  • Up to 4 hours £44
  •  Up to 6 hours £55
  • Up to 24 hours £65
  • Non-hotel residents: 4 hour minimum charge
Private transfers can be arranged with our concierge team: [email protected]

London Underground Hotel Café Royal is less than a minute’s walk from Piccadilly Circus station served by the Bakerloo and Piccadilly lines. National rail Paddington Station, Victoria Station, Euston, King’s Cross and Waterloo are all under 20 mins from the hotel by car or Underground. International rail For Eurostar services to the continent, St Pancras Station is 20 minutes from the hotel by car or Underground.

London Heathrow 50 minutes by car. Heathrow Express 15 minutes to/from Paddington Station. Underground Piccadilly line 1 hour 15 minutes. London Gatwick 1 hour 30 minutes by car. Gatwick Express 30 minutes to/from Victoria Station. There is no airport shuttle service however, our Concierge team will be delighted to book a private chauffeur service for you. Kindly email [email protected] One way transfers from Heathrow or London City Airport to Hotel Café Royal
  • Mercedes S- Class – comfortable up to 2 passengers and a maximum number of 2 large suitcases – £195.00
  • Mercedes MPV – comfortable up to 4 – 6 passengers and a maximum number of 6 large suitcases – £215.00
One way transfers from Gatwick, Stansted or Luton Airports to Hotel Café Royal
  • Mercedes S- Class– comfortable up to 2 passengers and a maximum number of 2 large suitcases – £265.00
  • Mercedes MPV – comfortable up to 4 – 6 passengers and a maximum number of 6 large suitcases – £285.00
One way transfers from Central London Train Stations to Hotel Café Royal
  • Mercedes S- Class – comfortable up to 2 passengers and a maximum number of 2 large suitcases – £145.00
  • Mercedes MPV – comfortable up to 4 – 6 passengers and a maximum number of 6 large suitcases – £145.00

Regent Street and some surrounding streets are traffic free on certain dates in support of cultural events. Kindly contact our Concierge to find out more or for assistance in planning your journey to and from the hotel.

Accessibility

The main entrance of Hotel Café Royal is located on Air Street and will bring you to the hotel lobby. There is a revolving door and two side doors for wheelchair use. From here, you can reach our Reception, Green Bar and Oscar Wilde Lounge. Cake and Bubbles can be accessed from an outside door on Regent Street or via a portable ramp from inside the hotel. You can also take the lift to reach our restaurants, Brasserie Saint-Germain and Alex Dilling, on the first floor. An accessible toilet is available on the ground floor level next to the Reception desk and on the 1st floor next to the restaurant.

Hotel Café Royal has eight rooms equipped with accessible facilities for disabled guests. The rooms are spacious, easy to reach with wheelchair and all facilities are located on the same level. These rooms offer a spacious bathroom, with walk in showers, lowered sinks and mirrors. The toilets and shower are wheelchair accessible and have support handles and panic cords.

All meeting and events rooms are located on the 1st floor and easy to reach via the lift in the lobby. An accessible toilet is available next to the event rooms.

The spa and gym in Akasha Holistic Wellbeing Centre are accessible by the lifts from guestroom floors. From an internal lift, the two lower levels of the spa can be reached, including the treatment rooms and swimming pool. An accessible changing room including shower and toilet is available on the reception level of the spa. The spa is also accessible from the Regent Street entrance.

Your Stay

Pets of residents up to 12kg are permitted within our guestrooms, restaurants and bars. Acceptance of non-resident’s pets within our restaurants and bars is at the discretion of management. No pets are permitted in the spa

Check-in is at 3pm and check-out at 12pm. Whilst our reception team will do their utmost to facilitate an early check-in or late check-out, this cannot be confirmed prior to arrival. Early check-in or late check-out fees may apply. Guests are very welcome to enjoy our restaurants and bars or the spa facilities at Akasha Holistic Wellbeing should an early check-in or late check-out not be possible. To arrange a guaranteed early check-in or late check-out (charges apply) please contact our reservations team by emailing [email protected].

We accept the following methods of payment:
  • Maestro
  • Mastercard
  • Visa
  • American Express
  • Union Pay
  • Discovery Card
  • JCB

Extra beds are charged at £80 for adults per bed per night inclusive of VAT. Special rates apply to children. We offer many different types of guestrooms and suites, kindly contact our reservations team by calling +44 (0) 207 138 9072 or email [email protected] to receive personalised recommendations for your stay.

We promise you will always receive the best offer when booking with us directly or with your travel advisor. In addition, when booking on our website you will also a complimentary room upgrade based on availability and early check-in and late check-out based on availability.

Advance bookings are always recommended to avoid disappointment. To make a booking in one of our restaurants please contact our reservations team by calling +44 (0) 207 138 90723 or email [email protected]. To make a booking in our spa, Akasha Holistic Wellbeing, kindly contact the spa team by calling +44 (0)207 406 3360 or email [email protected].

Opening Times

Lunch Service Thursday to Saturday
12:00pm to 1:30pm
Dinner Service Tuesday to Saturday
7:00pm to 8:30pm

Served daily in The Gallery 7:00am to 11:00am

Open Daily 12:00pm to 10:00pm  

Open daily 11:00am to 9:00pm

Monday to Friday and Sunday
4:00pm to 12:00am
Saturday
12:00pm to 12:00am

Monday to Sunday
12:00pm to 5:30pm