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Laundered Luggage Hero

Elevating your stay with our new Laundered Luggage service in partnership with globally acclaimed luggage brand, TUMI.

Embark on a journey of unparalleled luxury at Hotel Café Royal with our exclusive laundered luggage service. Upon your arrival, our attentive team will unpack your belongings before transporting your luggage (of any brand) for meticulous laundering, following the exacting standards set by TUMI. If travelling with TUMI luggage that may be showing signs of wear, our dedicated team is ready to arrange minor repairs upon your communication. For those wanting to explore TUMI further, indulge in a VIP shopping experience right in the comfort of your suite. This exceptional offering is part of our Suite Journey Service, reserved exclusively for Deluxe Suites and above.

TUMI Luggage TUMI Luggage with Porter

Laundered Luggage

  • The Laundered Luggage Service is exclusively available to guests booking a Deluxe Suite or above at Hotel Café Royal.
  • This service is for a maximum of 3 suitcases per suite (any brand). It is only applicable to suitcases not bags or any items within the luggage, e.g. clothing.
  • The service includes the unpacking of your suitcase by our concierge team and the subsequent cleaning of your luggage bag using TUMI products.
  • In the event of any minor damages to your suitcase prior to your arrival at Hotel Cafe Royal, we kindly request guests to promptly communicate prior to the cleaning service, the team will then organise the repairs, subject to availability of the repair services.
  • Minor damage include: Fixing handles, pullers, wheels, protective bumper/rail. No sliders, zips or those involving stitching can be provided.
  • Some repairs may incur a cost. This will be communicated to the guest before the repair is made.
  • Guests availing the Laundered Luggage Service have the option to enjoy a personalised shopping experience within their suite, featuring a curated selection of premium TUMI products. Subject to availability.
  • The Laundered Luggage Service is subject to availability and may be limited based on demand.
  • Hotel Café Royal reserves the right to modify or discontinue the TUMI Laundered Luggage Service without prior notice.